We'll fix it, normally within 2 days, or send you a replacement if we can't
Terms and Conditions apply. Service Guarantee Explained
Further information on our service, complaints and claims can be found in the Terms and Conditions
We know you rely on your washing machine/dryer but could you afford the huge repair bills if it broke down? Take out Service Guarantee and you could relax knowing that with just one call:
- We’ll aim to repair your machine in 2 days.
- And if we can’t fix it we’ll give you a brand new one.
In addition to this:
- There are no call out fees with nothing extra to pay.
- We’ll only use our trusted network of repairers so can guarantee an expert service.
- An easy service helpline, one call-instant decision.
- Plus there’s the option to spread the cost with your credit account.
Service Guarantee does not include some situations, for example; accidental damage, and any wilful act or neglect. It is not an insurance product. Service Guarantee includes the manufacturer’s guarantee period.