For those valuable purchases you can't be without, such as your TV or your washing machine, there's Service Guarantee.
If your new purchase breaks down and it can't be fixed, it'll be replaced
Renew your cover year on year - up to the appliance being 8 years old
You'll be contacted by an authorised repairer within 2 hours of reporting the fault and you could have it repaired in 48 hours
What you need to do:
Go shopping and select your new item
Select Service Guarantee when prompted
Sit back, relax and enjoy up to 5 years cover (Inclusive of manufacturer's guarantee)
The "Terms & Conditions" tab will open a PDF document in a new window. If you don't have Adobe Reader installed, please donwload it by clicking the "Get Adobe Reader" button.
*Prices based on the lowest value item. These prices will vary and are subject to the value of the product and the period of cover or agreement.
† From repairers first visit.
Terms & Conditions apply. Service Guarantee does not include some situations, for example: accidental damage, and wilful act or neglect. It is not an insurance product. Service Guarantee includes the manufacturer’s guarantee period.
Service Guarantee is offered by Shop Direct Home Shopping Limited. Provided by The Warranty Group Services (Isle of Man) Limited, St George’s Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE.
Calls made from BT landlines will cost no more than 5p per minute. Charges will vary for calls made via other service providers.