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Sorry your code isn't working. We'd like to try to help you sort this out. First, please check a few things:
- Double check you've put in the right code.
- Check that your code is still valid, is the promotion still going on?
- Check that you're using your code for the right kind of order, is it for a first order only, is it for orders that cost over a certain amount?
- If you're sure you've put in the right, valid code, and it still doesn't work, fill in a promotion code form and we'll get back to you as soon as possible.
Please check that you have entered the code correctly, and where possible, you have met the criteria for the promotion. If you have, and the code still does not work, complete a promotion code form.
If this article does not answer your question, please click here to contact us.