Not a problem! You can do so FREE of charge by taking your parcel to your nearest Collect Plus store or ByBox locker. Items must be returned within the 28 day approval period and must be complete, unused and wrapped in their original packaging.
If you can’t make it to a Collect Plus store or ByBox locker, you can arrange for us to collect the parcel from your home for free by visiting the My Account page on this site.
For more information about returning an item, please visit our Returns FAQs page.
*Next Day Delivery is not available on certain items during sale/promotional periods. To avoid disappointment please check delivery information for each individual product at the point of purchase for specific delivery information.